PRIVACY POLICY

Colombo & Hurd, P.L.
Effective Date: August 18, 2026

This Privacy Policy describes the privacy practices of Colombo & Hurd, P.L. (“Colombo & Hurd,” “we,” “us,” or “our”) for our websites, including colombohurdlaw.com, niwapproval.com, and niwapproval.io (together, the “Sites”), and for our SMS text messaging program.

This Policy is organized into two sections. The General Privacy Practices section applies to all personal information we collect through our Sites. The Text Messaging (SMS) Privacy Notice section applies specifically to our SMS program and sets forth the mobile-information protections applicable to that program. To the extent any provision of the General Privacy Practices section could be read to conflict with the Text Messaging (SMS) Privacy Notice on a matter involving mobile phone numbers or SMS consent, the Text Messaging (SMS) Privacy Notice shall control.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. This commitment applies at all times to all mobile phone numbers and SMS opt-in/consent data we collect, and is not limited or qualified by any other provision of this Policy.

1. Information We Collect

We are the sole owners of the information collected on our Sites. Apart from our SMS program, which is addressed separately in the Text Messaging (SMS) Privacy Notice section below, we collect only the personal information that you voluntarily provide to us, such as through an intake form, email, telephone call, or other direct contact. This may include your name, email address, mailing address, and information relating to your legal matter.

2. How We Use Information

We may use the personal information we collect to:

• provide the legal and other services, content, and features you request;
• create, manage, and monitor your account or matter;
• respond to your inquiries and communicate with you by phone, mail, or email;
• operate, troubleshoot, and improve our Sites; and
• send you newsletters, legal updates, event invitations, and similar communications from our firm, unless you have opted out of such communications.

We do not add your mobile number to any email marketing list. Requests to opt out of email communications and requests to opt out of SMS communications are handled separately, in accordance with each program's respective opt-out procedure.

3. Sharing of Information

We do not sell or rent your personal information to anyone. We do not share your personal information with any third party outside our organization, except (a) as necessary to fulfill a request you have made, (b) with service providers who perform functions on our behalf (for example, our website host, case management software, or email provider) and who are contractually restricted from using your information for their own purposes, or (c) as required by law. We may share aggregated, de-identified demographic information with partners or advertisers for analytics purposes; this aggregated data cannot be used to identify any individual and never includes mobile phone numbers or SMS opt-in/consent data.

4. Cookies

We use cookies on our Sites to improve your browsing experience and recognize repeat visitors. Cookie usage is not linked to any personally identifiable information and never includes your mobile phone number or SMS opt-in/consent data. Some third-party advertisers may independently place cookies on our Sites; we do not control these cookies.

5. Registration and Intake Forms

To use certain features of our Sites, you may be asked to complete a registration or intake form, which typically requests your name and email address. This information is used to respond to your inquiry and discuss the services in which you have expressed interest. You may optionally provide demographic information, but it is never required.

6. Orders and Billing

Where applicable, we request contact and financial information (such as billing address and payment details) to process engagements and fulfill billing obligations. This information is used solely for billing purposes and to contact you if we have trouble processing a request.

7. Surveys & Contests

From time to time, we may invite participation in surveys or contests. Participation is entirely voluntary. Information collected is used to notify winners, award prizes, or improve our Sites. Any mobile number or SMS consent collected through a survey remains subject to the Text Messaging (SMS) Privacy Notice section of this Policy.

8. Your Choices and Rights

You may contact us at any time, using the information at the end of this Policy, to:

• ask what information we have about you, if any;
• correct or update that information;
• request that we delete your information;
• opt out of future email or SMS communications; or
• raise any concern about how we use your data.

9. Security

We take reasonable precautions to protect your information, both online and offline. Sensitive information submitted through our Sites is encrypted in transit. Only personnel who need information to perform a specific job function are granted access to personally identifiable information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top of this page reflects the date of the most recent revision. Material changes will be reflected on this page.

Text Messaging (SMS) Privacy Policy

This Text Messaging (SMS) Privacy Notice applies specifically to Colombo & Hurd's SMS text messaging program. By opting in to receive text messages from Colombo & Hurd, you agree to the practices described in this section.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. This includes your mobile phone number and your SMS opt-in and consent data, which are never sold, rented, leased, or shared with any third party or affiliate for marketing or promotional purposes.

The only information we share regarding your mobile number or messaging activity is the minimum necessary with our SMS platform provider and wireless carriers, solely to transmit the text messages you have requested. These service providers do not use your information for their own marketing purposes and are contractually restricted from doing so. We may also disclose this information if required by law.

1. Information We Collect Through SMS

When you opt in to receive text messages from us, we may collect:

• your mobile phone number;
• your name and email address;
• the content and timing of your message interactions with us (for example, replies, opt-in, and opt-out requests); and
• other information you choose to provide to us in connection with your inquiry or matter.

2. How We Use SMS Information

We use the information collected through our SMS program only to communicate with individuals who have voluntarily submitted their mobile number and affirmatively consented to receive text messages from us — whether through our website, an intake or contact form, a survey, a consultation, or another direct interaction with our firm. Messages we send may include:

• responses to inquiries you have submitted to our firm;
• case or matter-related updates;
• firm news, legal updates, and event or webinar invitations; and
• appointment reminders and general firm communications.

Your mobile number and associated messaging data are used solely by Colombo & Hurd for these purposes. Your case-related information will not be disclosed to any third party without your express written consent, except as required by law.

3. How You Opt In

We only send text messages to individuals who have voluntarily provided their mobile number and affirmatively consented to receive them. You may opt in by:

• submitting your contact details through a form on our website or other digital intake platform;
• participating in a survey or promotional event;
• confirming your interest during a consultation or phone call; or
• providing your mobile number during any other direct communication with our team.

Opt-in checkboxes are never pre-checked, and consent to receive text messages is never a condition of, or bundled with, consent to any other product or service.

4. Message Frequency, Fees, and Opting Out

Message frequency: Message frequency may vary depending on your interactions with our firm.

Carrier charges: Message and data rates may apply, as determined by your mobile carrier.

Opting out: You may opt out at any time by replying “STOP” to any message, by emailing or submitting a request through our website, or by contacting us using the information at the end of this Policy. Reply “HELP” for assistance. Please allow up to 10 business days for an opt-out request to be fully processed; you may receive a limited number of additional messages during that period. Once processed, we will not send further SMS communications to that number, and your number will not be shared with any outside party as a result of your opt-out.

5. Changes to This Notice

This Text Messaging (SMS) Privacy Notice may be updated from time to time. Continued participation in our SMS program after an update is posted constitutes acceptance of the revised terms. By providing your mobile phone number and agreeing to these terms, you authorize Colombo & Hurd to contact you by text message at that number, including through the use of automated technology, in accordance with this Policy.

Contact Us

If you have questions about this Privacy Policy, believe we have not honored it, or wish to exercise any of the choices described above, please contact us at:

Colombo & Hurd, P.L. - Attn: Privacy Policy
301 E. Pine St., Suite 450, Orlando, Florida 32801
Telephone: (407) 478-1111
Email: info@colombohurd.com